American Airlines Update: CEO Discusses MD-80 Inspections
In a media briefing today at the company headquarters, American Airlines Chairman and CEO Gerard Arpey discussed the status of inspections for American’s MD-80 fleet and provided an update on the airline’s plans to re-accommodate customers who have been inconvenienced by this activity.
Other important information today:
· American has canceled 922 flights.
· 100 of American’s 300 MD-80s had completed the inspection process and were back in service this morning
· By 4 p.m., American expects an estimated 130 MD-80s to be in service.
· By Friday night, American plans to have approximately 210 aircraft in service.
· By Saturday night, all 300 MD-80s are expected to be in service.
Customers who were scheduled on a flight that was canceled may request a full refund or apply the value of their ticket toward future travel on American Airlines. Additionally, customers scheduled to travel on any MD-80 flight April 8-11, even if their flight has not been canceled, may rebook without a change fee to any AA flight with availability in the same cabin as long as their travel begins by April 17.
Customers who were inconvenienced with overnight stays should go to AA.com , where a link has been established to request information about compensation. American apologizes for the inconvenience this activity has created for our customers.
If you have been affected by these or other cancellations and need assistance with re-accommodations, please contact us immediately so that we can help find the best solution for you. You can reach us by phone at 1-800-CHEAP-AIR, or e-mail us at mail@cheapair.com