How can I change a flight I have booked?

If you need to change your travel dates or destinations or use a credit from an unused ticket, your ticket must be reissued. In most cases, airlines charge a fee for these exchanges. The typical reissue fee charged by the airline for a non-refundable or restricted ticket is $150 for a domestic ticket, and $200 or more for an international ticket. However airline fees vary widely by carrier and by type of ticket (for example domestic versus international). Furthermore, if the airfare for your new itinerary-- on the date your request the reissue-- is greater than the original airfare, you will be required to pay the difference on top of the reissue fee. Please note that CheapAir.com (and other travel agencies and web sites) do not control the fees set by the airline and have no authority to waive them.

Some tickets do not allow any changes, even with a fee. Furthermore, some types of changes are not allowed, even if the ticket allows changes.

Some general rules of thumb are:

- You cannot change the name on an airline ticket or give the ticket to someone else to use.

- You cannot exchange a ticket from one airline to another.

- You usually cannot exchange a ticket if you did not cancel your itinerary prior to the departure time of your original flight. That is, if you "no show" for a flight that you are still reserved on, your ticket will become void with no further value for an exchange.

Changes to tickets cannot be made on line. When you are ready to make a change, contact CheapAir at 1-800-CHEAP-AIR (800-243-2724). Our travel consultants will assist you in rebooking your itinerary and processing the reissue. A $25 per ticket fee will be assessed for this service.

This fee is in addition to the airline change fee as mentioned above.

If you have a paper ticket, you must send the ticket to our office. We cannot process the exchange until we receive the original ticket.


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