A new app for filing complaints against the Transport Security Administration was released this week.
FlyRights allows travelers to submit an official complaint to the TSA, directly from their tablet or smartphone, if they feel they have been discriminated against by airport security officers.
FlyRights was created by a group called the Sikh Coalition, in response to alleged racial profiling of Sikh travelers in airports across the country. A number of civil rights groups contributed to the development of the app, and the Department of Homeland Security was also consulted.
Filing a traditional complaint with the TSA requires filling out an online form and emailing it to the agency. The creators of FlyRights are promoting their app as a “real-time” solution, allowing travelers to submit their complaint immediately after the incident occurs. The app has been designed for speed and simplicity, and the whole process takes only a few minutes. You have the option of submitting your complaint to the TSA, the DHS, or both.
Despite the TSA’s official stance that it does not engage in racial profiling, there are numerous reports each year of travelers being selected for additional security screening, based on their race or ethnicity. If you’re concerned about TSA discrimination, this new app could be worth trying out.
FlyRights is available free of charge for Apple and Android devices.