Travel slowly resumes to normal after Superstorm Sandy wreaked havoc on flights from, to, and through the eastern United States. With over 19,000 domestic and international flights canceled since Sunday, October 28th through Thursday, November 1st it will take a while for airlines to accommodate the backlog of stranded passengers.
New York City area airports were especially hard-hit, suffering from both flooding and the lack of airport employees being able to get to work due to lack of mass transport. JFK and Newark International reopened with limited service on Wednesday, October 31st and LaGuardia will offer limited service starting Thursday, November 1st. More cancellations are possible through the end of the week. As a result many airlines have extended their flexible change waivers for flights going through New York’s airports.
If you have a ticket for an effected flight, your airline will reprotect you on new flights. However, the new option given by the airline is not always the most convenient. It may be rescheduled for several days after your original travel dates or with added connections. However you do not always have to accept the flights given by the airline. In most cases airlines are offering flexible changes for travel through November 1st for travel through most of the impacted cities. Our customer service department can go over your options with you which include:
1. If your flight is cancelled you have the option of obtaining a full refund.
2. If you would like to reschedule your trip, you can do so without having to pay any penalty, although in some cases you may have to pay a difference in fare if you’re changing to a more expensive itinerary.
If you absolutely must travel in the next week or so, we suggest rebooking your flight as soon as possible, as seats are going quickly with everyone trying to rebook. Securing a flight for Wednesday will be virtually impossible as airlines play catch up with canceled flights. Aim to book for Thursday or later, since very few flights will depart before then. Most airlines are allowing you to reschedule travel through November 7th without penalty but rescheduling guidelines vary per airline. Otherwise, you may want to consider postponing your trip completely.
If your flights are still scheduled to fly in the next few days we recommend checking your flight status often for last minute delays and cancellations before heading out to the airport. If your flight gets canceled while at the airport, line up at the airline’s counter for assistance but call our customer service desk as well, as we may be able to assist you sooner.
If you purchased travel insurance check your policy for extra coverage not covered by the airlines. You can reach Travel Guard at 877-249-5369.
For assistance, feel free to contact our travel advisors at (800) 243-2724 or by email at Help@CheapAir.com. You can also use the attached links to see the specific policies for the airline you are flying: