Help

Flights FAQs

  • What can I do if I did not receive my email confirmation?
  • How can I change a flight I have booked?
  • What does "Re-confirming" mean and why do you recommend I do it within 72 hours of my departure?
  • Will I be charged to check bags?
  • What are the rules regarding children traveling alone? (Unaccompanied Minor)

Payment and Billing FAQs

  • Somebody from Cheapair.com called me and left a message on my voice mail. Why are you contacting me by phone?
  • If I don't have a credit card, can I still buy tickets?
  • Do you accept 3rd party credit card payments?
  • How can I pay for my tickets in cash using Western Union?
  • Are fares quoted in U.S. or Canadian dollars?
  • Can I split the reservation onto two forms of payment?

Travel Insurance FAQs

  • Why buy Travel insurance?
  • Do I have coverage if my luggage does not arrive at my destination?
  • What happens if my flight is delayed or cancelled?

Car Rental Reservations FAQs

  • What do I need to rent a car?
  • What forms of payment do car rental companies accept?
  • Is the make/model guaranteed?
  • Do rental car quotes include tax?
  • How can I cancel or change a car rental reservation?

Hotel Reservations FAQs

  • Why did I have to pre pay for my hotel?
  • What do hotel star rankings mean?
  • How do I book a hotel reservation?
  • How can I cancel or modify my reservation after it's confirmed?
  • Is my bed type guranteed?

Website and Technical Issues FAQs

  • Which browsers does this site support?
  • Is it safe to buy online?