When the pandemic hit last year and crushed people’s air travel plans, the airlines quickly moved to protect your tickets and issued credits for future travel. Most of those credits were scheduled to expire this year.

masked travelers in line at airport

In fact, by some estimates, as many as 55% of airline credits were going to expire this year as of January 1.

Airline Ticket Extensions Granted

Now, things have changed. The airlines realized that people might not have enough time to use those credits so many of them have offered extensions. Here’s exactly where the domestic airlines stand as of this blog’s publication date:

American
Travel vouchers scheduled to expire between March 1, 2020, and March 31, 2021 are granted an extension of an additional 12 months.

Delta
Customers must re-book and complete trips by Dec. 31, 2022.

Frontier
The customer should book travel by the expiration date (they are not required to travel by that expiration date). Frontier’s flight schedule now extends to April 2022.

JetBlue
All travel credits that JetBlue issued March through June of 2020 must be booked by March through June 2022 (24 months from date of issue).

Southwest
Flight credits set to expire between March 1, 2020, and Sept. 7, 2020 are extended to Sept. 7, 2022.

Spirit
Flight credits issued since March 2020 have been extended. Customers can use the credits to travel until Dec. 31, 2021, and flights must be booked by Sept. 30.

United Airlines
Airline tickets purchased between May 1, 2019, and March 31, 2021 will not expire until March 31, 2022.

Check with the Booking Agency or Airline

Even if you think that your airline credit has probably been extended, you should still check in with the online booking agency or airline to make sure you understand the terms of your ticket. Though most credits are not expiring, there are still some instances where you might not have qualified for an extension.

If this does happen to you, the airlines are being quite lenient right now so it doesn’t hurt to ask for another extension into 2022. We’ve heard that many customers have had good luck with this approach.

Jog Your Memory

Maybe some of you are actually unsure if you have a credit or not! His year has been a doozy. If you’re unsure at all, it can’t hurt to reach out to the airlines and check to make sure you use any potential credits so you don’t lose that money!

Consider All Your Options

You might be on the fence whether you want to use those credits this year or just push it to 2022. We recommend booking flights this year for a few reasons. First, airfares are still low right now. There’s a good chance that as demand for travel increases, the fares are going to rise. And because people are just starting to consider post-pandemic trips, the experience of travel is especially comfortable right now. There aren’t any crowds and usually crowded attractions are going to be much less so. That won’t last either.

Whatever you decide to do, CheapAir will be right there with you, offering our best advice for domestic domestic summer and Europe travel, and the holidays very soon. Do you have an airline credit that’s about to expire? Are there any questions we can help you with? Let us know about your plans in the comments section.

64 Comments

  1. Renee Louden

    I have a credit do I have to fly where I was original going or can I go somewhere else

    Reply ·
    • cheapair

      Hi Renee, most airfares will allow you to change your destination. If you booked with us, you can email help@CheapAir.com with your 10-digit booking number and we can review the exchange rules of your reservation.

      Reply ·
      • George

        If I have credits, can I use it for multiple flights at the cheaper rates of today until the credits run out?

        Reply ·
        • cheapair

          Hi George, it depends on the airline. Many airlines will allow you to have a second voucher but usually, the credit must still be in the same passenger’s name. In other airlines, you forfeit any residual credit. If you booked with us you can email help@CheapAir.com and we can tell you your airline’s policy.

          Reply ·
    • Margaret Gleason

      Do I have any credit

      Reply ·
      • cheapair

        Hi Margaret, I don’t see a current booking with your name. If you think you booked with us please email help@CheapAir.com with your booking number and we can advise on your credit. Thanks

        Reply ·
  2. Renee Louden

    How do I find out when my credit expires,

    Reply ·
    • cheapair

      Hi Renee, if you booked with us you can email us with your 10-digit booking number at CheapAir.com and we will go over the validity date on your credit. Otherwise, we recommend contacting your booking source or the airline. Thanks

      Reply ·
  3. Gabriela andrade

    Quiero saber si fui aprobada para el credito

    Reply ·
  4. Jabe

    How can I use my credits?

    Reply ·
    • cheapair

      Hi Jabe, if you booked with us email help@CheapAir.com and one of our travel advisors will help you redeem your credit on new flights. If you booked elsewhere please contact the airline or your booking source for assistance. Thank you

      Reply ·
  5. David Berry

    What can I do about my credit

    Reply ·
    • cheapair

      Hi David, contact the airline or your original booking source for the details of how to use your credit. I currently don’t see a booking under your name but if you think you booked with us email help@CheapAir.com with your 10-digit booking number and we can review your credit information. Thanks

      Reply ·
  6. Lynn Girard

    Would like to know how much my credit is

    Reply ·
    • cheapair

      Hi Lynn, I don’t see any bookings made with us in the last couple of years. If you booked with us please email help@CheapAir.com with your 10-digit booking number and we can review your credit details. Otherwise please contact the airline or your original booking source for assistance with your credit. thanks

      Reply ·
  7. Terry

    Our American airlines is due to expire 12/31/2021..
    No extension on this one huh?

    Reply ·
  8. Jane Ginsburg

    Can I use a credit from an airline to book on Cheapair?

    Reply ·
    • cheapair

      Hi Jane, We can only help redeem credits originally booked with us. If we booked that original airline credit, then yes, we are happy to help. However, if you booked with another agency or directly with the airline, unfortunately, we do not have access to the credit. You will have to book directly with your original booking source but hope you will consider us for future bookings. Thank you

      Reply ·
  9. Sharilyn James

    I forgot which airline I’m booked with. Could you resend my booking to my email.
    Thanks.

    Reply ·
    • cheapair

      Hi Sharilyn, I actually found your name in our system but for a 2018 booking. I think your latest flight was probably not booked with us. If you can find your email confirmation that would be best and see if it has the information you need. If you can’t look over your credit card statement and it should have the name of your booking source or the airline on it. If you still think you booked with us email help@CheapAir.com and please try to provide the name of the passenger as booked or the email address used at booking. Thank you.

      Reply ·
  10. Elizabeth p

    I have a few . However , I don’t have confirmation number , dates etc Any advise ?

    Reply ·
    • cheapair

      Contact your booking source and/or the airline. If you booked with us email help@CheapAir.com. Generally, we can locate it with the full name of the passenger as it was booked, or with the email address used at booking, though the booking number is the fastest way. If you are unsure where you booked contact your credit card company and they might be able to assist.

      Reply ·
  11. Alexander Gray

    How can I find out where my credit at

    Reply ·
    • cheapair

      Hi Alexander, Contact your booking source or the airline for assistance. If you booked with us email help@CheapAir.com with your 10-digit booking number and we can assist you. Thank you.

      Reply ·
  12. Gwendolyn

    I have a credit but are unable to reach the airline. I have been calling for weeks. I tried to book hoping the credit would apply automatically but it didn’t. What else can be done??

    Reply ·
    • cheapair

      Hi Gwendolyn, did you book directly with the airline or a platform like ours? Unfortunately, if you booked with the airline you must go through the airline only. If you booked with us you can email help@CheapAir.com with your 10-digit booking number and we will do everything possible to contact the airline on your behalf. However, I am not sure if at this point the credit can be applied to your new reservation. It usually has to be done at the same time as the booking. If the booking is not made with us, unfortunately, we cannot view it to assist. Only your booking source and the airline are authorized.

      Reply ·
  13. Mercedes Perez

    I want to know how much credit I have and until what date? Thank you.

    Mercedes Perez

    Reply ·
  14. Angelica LUEVANO

    What is going to happen with my credit ? Interject is not longer flying.

    Reply ·
    • cheapair

      Hi Angelica, If you booked with us, email help@CheapAir.com with your 10-digit booking number and we can review your options. Otherwise please contact your booking source. Thank you

      Reply ·
  15. Wendy Gootkin

    I appreciate you posting this, but what if you booked an international flight? Do you know if the airlines (United) will extend for that since the cruise we want to take won’t start until after the 3/2022 deadline.

    Reply ·
    • cheapair

      Hi Wendy, it looks like currently United is asking that new travel commences by March 31, 2022. Here is a link to their policy https://www.united.com/en/us/fly/travel/credit.html. There is a chance it can get extended again or that you can call and see if United will do anything for your itinerary such as extend the credit or use it for another destination. Thanks

      Reply ·
  16. Leonard Arruda

    We booked on CheapOair, can we get a refund?

    Reply ·
    • cheapair

      Hi Leonard, we are CheapAir, no O. If you booked with CheapO please contact them for the details of your booking. Best of luck!

      Reply ·
  17. Elainebrinkley

    I Dont know when my credits expire I booked in July 2020

    Reply ·
  18. jerome lopes

    am i about to expire

    Reply ·
  19. Wendy Watson

    I have a credit from spirit. They do not have a place to put it in online and want to charge me to do it over the phone what should I do?

    Reply ·
  20. Reinaldo

    let me know is my credit is approved please

    Reply ·
    • cheapair

      Hi Reinaldo, I’m not sure what your inquiry means. If you have a credit with us please email help@CheapAir.com with your 10-digit booking number and we will review the status of your credit. Thanks

      Reply ·
  21. Mary Bowden

    I have a credit because of the pandemic and would like a refund. I wrote you last yr and called . Please let me know asap. I don’t plan to fly anytime soon.
    Thanking you in advance

    Reply ·
  22. Carletha woody

    I need a extension

    Reply ·
  23. Shelley Strodtman

    I should have a credit due to Covid 19

    Reply ·
  24. Gwen L. VanDine

    We will definitely not be flying out of Canada anywhere international or even within Canada this year. We are hoping to take our cancelled trip in the winter. We were booked for American Airlines out of Bangor to Knoxville TN in late March of 2020. Our resort reservations are still on hold. To date, border is not open between Canada and USA for non essential travel. We would have to drive to Bangor to catch our flight. Also, we are not fully vaccinated nor will we be until late summer. Do I need something more official than this notice to assure and confirm that out flight credit will be honored if we book late fall for mid winter?

    Reply ·
  25. Anahid Dixon

    I got a ticket with one travel Tampa Paris Beirut I used the portion Beirut Paris Tampa couldn’t use the return to Beirut part I called the agent at One travel he told me your ticket has expired you can’t use it How can he say it when I wanted to travel there were no flights Delta my beginning flight wanted me to fill an application form which I did for future travel So now who I go to to use the return trip of my ticket I’ll appreciate your answer

    Reply ·
  26. Jacqueline Baker

    Hello I was told I lost out on my money so how do I know if I still have credit.i booked threw yall.

    Reply ·
    • cheapair

      Was your credit booked for travel for March 7th, 2020 or later? If it was and you canceled before departure, there is a chance you still have credit since most airlines have extended it. Otherwise, most credits expire after a year of the purchase or if you didn’t cancel before your scheduled flight. You can always double-check directly with the airline and see if they can extend it.

      Reply ·
  27. Jacqueline Baker

    yes I booked after March 7,2020 but I booked threw yall is there anyway yall can check

    Reply ·
  28. Maria I Estrada

    I know I bought a one way fly to San Juan,PR last year for Sept.9.Can it be change to go any state or city in the US ? How long do I have to use it?

    Reply ·
  29. Mulet Jules

    I would like to travel with my ticket

    Reply ·
  30. Michael Fields

    My wife and I had vouchers with Alaskan Air and I didn’t see them on the list. They were set to expire in October of this year. We will not be able to travel this year at all so what are my options?

    Reply ·
  31. Kathleen Goodish

    What are my credits where can I fly to

    Reply ·

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