With spring just around the corner, we thought it might be a perfect time to drop another post on how to understand an airlines’ various ticket types.

interior of airplane

We’ve heard from customers that this has been helpful for shoppers in comparing fares so they can be informed and buy smart. This month we take a closer look at JetBlue. You can also look at our past posts that cover American and United.

Blue Basic

Blue is JetBlue’s “basic” product that competes with other airlines’ Basic Economy fares. It’s the bare bones option for budget travelers. The standard perks on all JetBlue flights are available to Blue Basic travelers – great legroom, snacks, Wifi and movies. In fact, JetBlue claims to have the widest seats and most space of all the domestic airlines. Normally, people who buy this fare class do pay for changes to their ticket. Because of the pandemic, JetBlue has waived these charges through March 31, 2021.

What’s Included:

  • Seat width ranges from 17.8”-18.25” depending on aircraft, Pitch varies from 38” – 41” depending on aircraft
  • One personal item and one carry-on* (please see note below)
  • Complimentary beverage and meal/snack service
  • FlyFi – JetBlue’s gate to gate WiFi service (select flights only)

What’s Not Included:

  • Free checked bags – you must pay fee depending on number of bags :1st bag – $25; 2nd bag – $35; 3rd bag – $100
  • Beginning on July 20, 2021 Blue Basic customers will no longer be permitted a free carry-on
    or guaranteed overhead bin space

Blue Plus

Essentially, Blue Plus gives travelers all the same inflight services and amenities as in Blue Basic plus one free checked bag.

What’s Included:

  • Seat width ranges from 17.8”-18.25” depending on aircraft, Pitch varies from 38” – 41” depending on aircraft
  • One personal item, one carry-on, one checked bag
  • Complimentary beverage and meal/snack service
  • FlyFi – JetBlue’s gate to gate WiFi service (select flights only)

What’s Not Included:

  • Additional checked bags – you must pay fee depending on number of bags : 2nd bag – $35; 3rd bag – $100
  • If you purchase an Even More Space seat, Blue Plus customers are guaranteed overhead bin space for one carry-on. If there isn’t enough space for your carry-on, JetBlue will issue a $25 travel credit.

Blue Flex

Blue Flex is the most generous of the basic fares. You’re allowed two free checked bags and the most lenient change policies, as well as expedited security.

What’s Included:

  • Seat width ranges from 17.8”-18.25” depending on aircraft, Pitch varies from 38” – 41” depending on aircraft
  • One personal item, one carry-on, two checked bags
  • Complimentary beverage and meal/snack service
  • FlyFi – JetBlue’s gate to gate WiFi service (select flights only)

What’s Not Included:

  • A 3rd checked bag – you must pay fee of $100 each for any checked bags over the complimentary 2
  • If you purchase an Even More Space seat, Blue Flex customers are guaranteed overhead bin space for one carry-on. If there isn’t enough space for your carry-on, JetBlue will issue a $25 travel credit.

Mint

While it’s not available on all flights, Mint is the closest you get to flying First Class on JetBlue.

What’s Included:

  • Wider seats (20” – 22”)
  • Regular seats – pitch of 58”; lie back seats – 80”
  • Dedicated check-in, expedited security and early boarding privileges
  • Chef-inspired meal service with complimentary alcoholic beverages
  • 15” flat screens

COVID-19 Policies
*Please check JetBlue’s Covid-19 page for a comprehensive list of modifications to on-board service and airport protocols in place to protect passengers at this time.

5 Comments

  1. Judy Pyron

    How do I book a flight ?

    Reply ·
  2. mnrtsdi mnr

    it’s an amazing blog, sharing all the types and details of jetblue. thanks for sharing such blog with us

    Reply ·
  3. Marie Carr

    During the pandemic I was to fly Jet Blue on Sept. 15, 2020 to Tampa FL and return on Sept. 29, 2020.
    At this time the airlines were cancelling flights and returning money for the flight. I never received the payment of $156.20 for my flight. I really enjoy fling Jet Blue and I have been using this airlines for many years to visit family in Florida. Could you please explain why I haven’t receive my refund. Thank you.

    Sincerely,
    Marie Carr

    Reply ·
    • cheapair

      Hi Marie, I don’t see a booking under your name but if you booked with us email help@CheapAir.com with your 10-digit booking number and we can review your reservation options. Some theories, however, did you request the refund? Refunds do have to be requested otherwise will likely be credit only. Did Jetblue cancel before you did? Airlines will often only refund if they cancel the flight schedule first, which is why we recommend customers cancel until about 2 to 3 days before their flight. If the airline doesn’t actually cancel the flight they will only offer credit. Or if you are a no-show you will forfeit the credit so that you do actually have to cancel the flight too. The trick is to wait to cancel as late as possible and hope the airline does it first.

      Reply ·

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