What do you think of the Airline Ban on Emotional Support Animals?

In a major reversal from recent policy, the Department of Transportation (DOT) has reclassified “emotional support animals” as pets for commercial flights, effective January 4, 2021.

service dog with owner

From that date forward, only service dogs will be permitted in airline cabins on commercial flights.

Specifically, to be classified as a service animal, a dog must be “individually trained to do work or perform tasks for the benefit of a person with a disability.” All other animals, emotionally supportive or not, will be checked into the cargo hold for a fee.

This controversial decision was made in the wake of some travelers “gaming” the system, and in its heyday led to all manner of animals catching free flights on their owner’s laps including monkeys, snakes, hamsters, and perhaps most memorably – a kangaroo (said kangaroo hopped on an American Airlines flight in Australia, naturally).

The DOT’s decision was not made lightly, but in response to disruptions caused by these unusual critters that they say eroded public trust in legitimate service animals. And to be sure, there were folks abusing the liberal policy.

The data suggests there are about 200,000 legitimate service dogs in this country – animals with highly specialized training for people with a wide range of disabilities, including psychiatric issues. To illustrate the scope of the fraud at play, Delta said it allowed more than 250,000 “emotional support animals” in 2017 alone. The industry trade group Airlines for America reports that over 750,000 passengers traveled with emotional support animals in 2017.

The new rules are already sparking pushback from some mental health professionals, who say that the policies discriminate against an already stigmatized group – the mentally ill. Further, some people say that the stress of flying during a pandemic makes emotional support animals all the more crucial for some travelers’ health.

The policy revisions also allow airlines to require service dogs to be tethered or leashed at all times, and can remove any animal exhibiting aggressive behavior to other passengers. The airlines are given permitted discretion to allow “emotional support animals” to continue to fly for free.

You’ll be required to do a little paperwork, but the DOT was painstaking in its efforts to avoid burdening the disabled in creating a barrier to flying. If a service dog handler books a flight more than 48 hours in advance, they will need to submit their paperwork prior to the date of travel. However, booking last minute will not create a hardship for travelers, who will be permitted to submit their paperwork at check in.

How do you feel about the new crackdown? Is this a solid remedy to rampant fraud or obvious discrimination against those with emotional or mental health disorders?

144 Comments

  1. Like everything in this country abusers of a rule upset the great offended and the government chooses poorly in its severity of ruling.
    The thing is humans have always traveled with their pets and until very recently upon them or being pulled by them. The rubber band of that time snapped into some kind of animals don’t belong along side us. Animals give people something that other people simply cannot replicate. With that I think the animal averse should be subjected to specific animal free flights that run to the percentage of non animal folks (if ten percent of the population dislike). Then we would see what true feelings are of the greater public.

    1. I will have to stop flying! I cannot do it without my 5lb., well-mannered dog!! I don’t care if I have to pay for my dog. Please don’t take that away . This would put a lid on my flying. I’m trying to see my sister with cancer in Florida and it is just not feasible to drive from Minnesota to Florida every time! This makes my heart sick! I have two brother-in-laws that were commercial captains and they said they would never put an animal in cargo!! Please, please leave us the option to bring them caged into the plane with us!!

        1. Obviously, you’re 1) a younger person, because I can’t imagine anyone more mature would be so disrespectful. And 2) never been in an extreme situation that could cause symptoms of uncontrolled anxiety or PTSD, military or civilian (such as a previous plane crash?) So that being said, maybe you could grow a little in the heart and brain and think it over before you reply so harshly to something you’ve been blessed enough not to have gone through.
          You have no idea what happens in other peoples lives.
          I’m not saying that ANY animal should be allowed on flights. Just as the ADA have done, the airlines should have been more specific in the species, such as dogs only.
          I won’t argue that there are people out there who have abused the system. Which of course, hurts the legitimate people.
          Phobias are real. After 9-11 flight phobia is a real thing. Surely there were people who had the fear of flying before that incident, but I wouldn’t be surprised to find that the number increased afterwards. I’m guessing you were either not born or too young to remember that though.
          Personally, I was pregnant with my twins in 2003 when I boarded a plane and started having a panic attack! I couldn’t breath… The sides of my vision started to darken…I thought I may have been having a heart attack because of the weight I felt on my chest. I broke out into a sweat and I couldn’t stop crying! I was so embarrassed.
          No, I didn’t have an ESA with me. But every single passenger on that plane understood what was happening to me. They were all compassionate and sympathetic. They were kind. They didn’t call me names and tell me to watch an Old Yeller movie!
          Before the doors closed they helped me get off that plane. I couldn’t do it.
          So if you want to be mean towards the people who have abused the system, be my guest. Ill be right behind you cheering you on. But for those of us who have legitimate medical diagnoses, please be a little bit more considerate and kind.
          Its not just “emotions”. Its true fears and anxiety.
          What about our veterans? Would you call them a snowflake pansy? They’ve been in combat situations. Some having bullets flying past them! So now that its all over, they have an ESA to “watch their back” because of the PTSD. Are they now, “snowflakes”? I’m pretty sure you’d probably prefer them to have their ESA with them as opposed to them falling asleep on the plane and start having nightmare or flashbacks and start literally hurting people unintentionally.
          My father is a war veteran. Still after 5 years of getting out of the war, he woke up and thought he was back there again and that my mother was an enemy.
          She didn’t fair well that night. But she understood. Next month will be their 50th anniversary. He still has nightmares and sees things even while he’s awake that aren’t really there.
          I’m happy for you because of your inability to not ” get it”. All that says is how blessed you truly are.

      1. I completely agree with you Terry. A LOT of people have completely abused the ESA protocol in the past by just wanting their dogs to travel with them for free and by abuse I mean, passengers who don’t actually NEED their animal with them for travel. I suffer from PTSD, and a few other neurological disorders and have been diagnosed with an ESA, which I have had to get trained as a service animal to now accompany on flights. I debated not flying anymore. Those individuals who abused free travel for their pets completely ruined it for the people who actually NEED it. Its very sad. I would never in a million years even contemplate putting my animal in cargo. It is cruel and abusive–I think that the DOT changing the rules like this is complete discrimination to those who need it. I’m so sorry that you cannot visit your sister as easy as you could before. Hopefully they will look into this further and make some changes with appropriate documentation. I was heart broken to see a video online about some passengers saying people with ESA’s dont deserve to have dogs and they should be “taken away” from us. It was disturbing & ridiculous and just goes to show that people without disabilities will just never understand.

    2. I have a better idea. How about limiting the animal friendly flights to 10% of the flights. Since the writer thinks 10% is a good number.

    3. Well-put. I think this is similar to the issue of allowing vapor products in a cabin: although asthmatic travellers plausibly require a vaporizer for administration of emergency steroids in the case of an extreme attack, other passengers may equally claim that they do not wish to even set foot aboard a cabin that contains such equipment, lest the vapor waft across their nose; and airlines probably do allow such equipment, in medically certified cases, although there is a great grey area between that and smoking cigars.

  2. I am ok with it, as we have a daughter who is highly allergic to birds, and if a bird were to end up on a flight she were on, she could end up with an asthma attack, and at the very least, a very severe allergy attack.

    1. Agree. It has been such a stress for me. Having to get my seat changed because I am allergic to cats. Most of the people don’t want to pay boarding fees for their animals which is why they travel with them.
      Doctors have been complicit in certifying falsely animals as service pets when they are not.
      Put animals in the belly of the plane. Even if not allergic passengers should not be caged in this tube with animals.
      The industry thought people would not fly if they banned smoking.
      Set up a special animal flight since they are so many people who need to fly with them.
      Put all passengers with service animals together.
      I am very pleased with this regulation. It is unhealthy to be traveling with animals in the cabin and certainly even more so with COVID.
      Thank you airlines for making this decision. Long overdue.

    2. I agree with you totally. My daughter is allergic to cats and dogs. We fly frequently and she is at risk whenever someone has their pet with them

    3. I agree no animals
      Doctors give prescription for comfort when if it is mentally problem it should only be prescribed by a psychiatrist

    4. Obviously, you’re 1) a younger person, because I can’t imagine anyone more mature would be so disrespectful. And 2) never been in an extreme situation that could cause symptoms of uncontrolled anxiety or PTSD, military or civilian (such as a previous plane crash?) So that being said, maybe you could grow a little in the heart and brain and think it over before you reply so harshly to something you’ve been blessed enough not to have gone through.
      You have no idea what happens in other peoples lives.
      I’m not saying that ANY animal should be allowed on flights. Just as the ADA have done, the airlines should have been more specific in the species, such as dogs only.
      I won’t argue that there are people out there who have abused the system. Which of course, hurts the legitimate people.
      Phobias are real. After 9-11 flight phobia is a real thing. Surely there were people who had the fear of flying before that incident, but I wouldn’t be surprised to find that the number increased afterwards. I’m guessing you were either not born or too young to remember that though.
      Personally, I was pregnant with my twins in 2003 when I boarded a plane and started having a panic attack! I couldn’t breath… The sides of my vision started to darken…I thought I may have been having a heart attack because of the weight I felt on my chest. I broke out into a sweat and I couldn’t stop crying! I was so embarrassed.
      No, I didn’t have an ESA with me. But every single passenger on that plane understood what was happening to me. They were all compassionate and sympathetic. They were kind. They didn’t call me names and tell me to watch an Old Yeller movie!
      Before the doors closed they helped me get off that plane. I couldn’t do it.
      So if you want to be mean towards the people who have abused the system, be my guest. Ill be right behind you cheering you on. But for those of us who have legitimate medical diagnoses, please be a little bit more considerate and kind.
      Its not just “emotions”. Its true fears and anxiety.
      What about our veterans? Would you call them a snowflake pansy? They’ve been in combat situations. Some having bullets flying past them! So now that its all over, they have an ESA to “watch their back” because of the PTSD. Are they now, “snowflakes”? I’m pretty sure you’d probably prefer them to have their ESA with them as opposed to them falling asleep on the plane and start having nightmare or flashbacks and start literally hurting people unintentionally.
      My father is a war veteran. Still after 5 years of getting out of the war, he woke up and thought he was back there again and that my mother was an enemy.
      She didn’t fair well that night. But she understood. Next month will be their 50th anniversary. He still has nightmares and sees things even while he’s awake that aren’t really there.
      I’m happy for you because of your inability to not ” get it”. All that says is how blessed you truly are.

    5. What if you were blind and you needed an animal to help guide you/support you during travel? What if you were in the army or suffered an indescribable experience in your life & your animal could help you with that? Then would you think differently? I hope so. You obviously have no regard (based on your enthusiastic comment) for those people with crippling disabilities who ALSO deserve to travel just like you do. I’m not saying people haven’t cheated the system (which I know they have and its ridiculous and ruined it for everyone else) BUT Hopefully you are able to see why this is a necessity to these people who actually need their animals. I understand you may not like it, but most people do not like that they are born with or have acquired a disability and I’m sure they wish they didn’t have to live with it either. Think about others. Thanks

  3. That is not right mental illness is just as serious as physical problems taking this away could bring on PTSD WITH CLIENTS THINK TWICE OF HOW MANY SUICIDES YOU COULD BE RESPONSIBLE FOR

    1. Hi Cheryl. The new rules do still allow passengers with mental illness to bring on service animals. It is the “emotional support” designation that has been eliminated. We know this is complicated, but psychiatric clinicians can and do designate service animals for the disabled.

      1. True, but that means that the dogs we have as our own ESA, the friends who have been there for us without that “special training” can’t come with us! So long as “our” personal dogs be well behaved, they should still be allowed to be with us.
        They need “special training” in order to be considered psychiatric service dogs. I’ve looked into that. It can cost up to $20,000!
        Well, my ESA is a 13 month old mini golden doodle. She is very well behaved. And even though she hasn’t had “special” training, I can tell you that she has learned when I’m going to have an “episode” because she comes right to me and gets in my face. She pushes up against me to refocus me the best she can. Usually the licking in the face does it, because she knows that gets my attention!
        Just last week I had a psychological non epileptic seizure due to anxiety! I think that some of these people who are being so rude don’t actually realize how horrible they’re being towards legitimate patients.
        Before people have an opportunity to voice their opinions on something like this, they should be educated first on the realities of what REAL emotional support animals are for, and what the people who have them really deal with. Obviously not all conditions could possibly be talked about, but even just a few so they could understand and comment with an educated response.

      2. True, but that means that the dogs we have as our own ESA, the friends who have been there for us without that “special training” can’t come with us! So long as “our” personal dogs be well behaved, they should still be allowed to be with us.
        They need “special training” in order to be considered psychiatric service dogs. I’ve looked into that. It can cost up to $20,000!
        Well, my ESA is a 13 month old mini golden doodle. She is very well behaved. And even though she hasn’t had “special” training, I can tell you that she has learned when I’m going to have an “episode” because she comes right to me and gets in my face. She pushes up against me to refocus me the best she can. Usually the licking in the face does it, because she knows that gets my attention!
        Just last week I had a psychological non epileptic seizure due to anxiety! Not much she could have done to stop it, but she may have been able to warn me! Unfortunately, I was talking to my husband and the room we were in, the door was closed. He started videoing the episode when he realized what was happening and if you listen to it, you can hear her on the other side of the door s scratching it like crazy to get to me!
        I think that some of these people who are being so rude don’t actually realize how horrible they’re being towards legitimate patients.
        Before people have an opportunity to voice their opinions on something like this, they should be educated first on the realities of what REAL emotional support animals are for, and what the people who have them really deal with. Obviously not all conditions could possibly be talked about, but even just a few so they could understand and comment with an educated response.
        That goes for Cheapair’s own response to “Tif”.
        They say, ” good point”. Tif talks about people with allergies. Let me remind you that every flight is allowed only so many in cabin pets. So when you’re making your reservation, if you have allergies, I hope you’re telling the airlines about your own “disability to breath” so you’re not placed near an animal. Regardless of ESA’s, you also have to beware of seeing eye dogs, or mobility service dogs, etc.
        If you’re going to use “allergies” as an excuse, then you’re not only complaining about ESA’s. You’re actually discriminating emotionally impaired, visually impaired, mobility impaired, hearing impaired as well as others I haven’t mentioned here.
        So we could always turn this around and look at it from the opposite point of view. Take a Zyrtec and as I’ve seen the rude people here say, “get over it”!
        How does that make you feel?

    2. I agree with you 100%. Mental illness is just as serious as psychical illness. PTSD is a serious and life threatening trauma. I guess no one in the deciding factor of these new rules has ever seen the movie American Sniper. Many many suicides could result as a factor of this decision. So sad.

  4. This is discrimination we should be able to bring our pets that help us with anxiety. Half of the time people who are on board doesn’t even notice that they are aboard.

    1. It is most definitely discrimination, and the only reason this was decided was because so many selfish passengers have complained enough for a change. I have been with my animal on a flight over 30 times where many flight attendants have told me “WOW he is adorable! I didn’t even notice he was on the flight this entire time!” until leaving the exit door of the airplane upon landing. Too many people have abused and cheated the system and to be honest the airlines should have done a better job of checking OFFICAL documents from doctors before allowing frauds to get on the plane with their animals.

  5. I am happy with this. I had the pleasure of seeing a dog running along the passage way between the seats while the owner kept shouting: “He is my emotional support dog.” If he needs a dog for emotional support he should not fly!

  6. NO where in your article do you mention the people that have to put up with these animals and our space they are invading. Most of these people are too cheap to pay for a pet sitter or cant afford it, yet they dont mind inconveniencing others because they are cheap. Either that or these people need to get a friend to go places with them, not an animal. If these people would treat others nicer, they would have a companion instead of an animal that they can substitute for a person and of course they realize they dont have to treat an animal as nice as they do a person. You see these people in public and all they want is attention so they drag an animal around and a good number of people will say nice pet. Also what about people with allergies, have they lost all their rights to these people who CLAIM to be needy when an allergic and usually asthmatic person has documented verified reports of their illness. Keep those pets at home, better yet, stay home with them your bothering others

    1. Hi Tif. Good point! The focus in this article for sure were the folks bringing the animals and not the other passengers on the flight.

    2. I was one of those people who had a severe allergy to a dog on a flight I took in 2016 from Italy to Newark . Thank God I had medication on me and after 3 hours My breathing got better . The person who had the dog had no physical disability from what I could see probably someone with emotional issue which I feel bringing animals on a flight discriminate against me or people with severe animal allergies who could possible die from being on a flight with an animal. Why are people not informed that an animal will be on a flight ? This is not the right thing for the airline companies to do. If they want to accommodate everyone and keep people safe who have severe allergies they need separate flights and to inform other passengers that there will be an animal on the plane before they get on the plane .

      1. Every time I have flown Jet Blue, you are asked if you need any accommodations, including allergies. So I’m not sure why Tif and others did not take advantage of that so the airline would have located them away from the dog/cat. Dogs can be as much a part of a family as a person, and if the dog fits under the seat, and the passenger pays for the dog, I don’t see why you would have so many objections.

    3. WOW. What a great way to GENERALIZE and throw everyone with an animal that is traveling with them in one big BUCKET. Do I travel with my animal? Yes. Do I have a disability? Yes. Do I purchase an extra seat to make sure I am not “invading” other passenger’s space? Yes. Do I bring my animal on flights with me because I want attention? NO. Do I substitute my animal for a human because I don’t know how to treat people nicely? NO. Where are you getting these generalizations from?! Have you ever heard that God created all creatures and we are to love them all? Obviously not because you think everyone and everything is a dang nuisance. SMH. You’re pathetic. Have some sympathy for others. OH, and for those with allergies… I understand. Maybe they should bring some kind of medication or inform the airline of your severe allergy. I go out of my way every time I get on a flight to bring allergy medicine with me JUST IN CASE someone is allergic to dogs. Why? Because my dog is a necessity and I need him for my disability to travel AND because I’m a nice person and don’t want others to suffer.

  7. Service animals are very important and make a huge difference for their owners. But other so-called support animals are a farce. There is a selfishness bringing these so-called support animals on planes. For example,I am allergic to cats, and don’t pair well with dogs either.

    1. I totally agree with you I go into anaphylactic shock and I have been upset since they have cats on board and it cost me an EpiPen one time which was $600 and the airline wouldn’t give me anything towards it and that was an American airline

  8. About time, there is soooo much abuse in this area! I have had to enter planes with a dog growling at me
    as I pass. Folks abuse emotional support animal laws like crazy!!!!!

  9. I feel a support animal and MUST have DOT documentation stating that animal is needed. Dogs are the most allergy resistant animal and should be the only animal allowed with documentation showing training

    1. Sadly there is no protocol for training or any specific organization that owners need to go through for the training of their service animal. I have spent lots of money to get my animal trained for my disability and airlines cannot question or push anyone with a service animal for proof that they are indeed trained. Like owners have cheated the system bringing their ESA’s onboard, they will continue to do so with their “service animals”. I don’t know how they are going to fix this for the people who actually NEED their animals with them.

  10. I agree that something should be done to prevent people from scamming the system. We all know what a family pet is. A dog or a cat. Nothing else. Small dogs and cats should be allowed in the cabin in the appropriate carrier.

  11. I’m am very glad they canceled all these animals. The only allowed should be for the blind and the other weird ones stay home or pay for baggage area

    1. Other “weird ones”? Interesting. Not all disabilities are visible. Have you heard of autism? Have you heard of people who are desperate to visit their loved ones and the only option is to fly because they themselves cannot drive a car because of their disability? What you said is very insulting to the disabled community, and I respect that you just do not understand.

  12. NOT ok to ban Emotional support dogs! I can see the rest, but NOT dogs. That would make me
    stop travel.A trained Dog and human is diffrent. A peacock or snake and so on i agree… But Dogs shall still be ok!

    1. I agree with the other animals, it is ridiculous.
      I suffer from PTSD and have my small dogs flying with me internationally, one I pay for as only one end is allowed. The flight crew cannot believe how quiet and well behaved they are. This ban is disturbing for me.

  13. It is time for the airlines to make a data base for paperwork on registered service dogs so that owner-handlers do not need to jump through hoops every time they fly. Check out the papers once and make a record.

    1. I believe due to the fact that so many have taken advantage of the system as its been set up, changes are needed. Preventing flyers from taking on well trained small dogs & cats into the cabin is NOT a clear cut answer. We should be allowed if and only if proper documentation is provided to the airlines.
      If not we may see more DEAD animals as a result of many placing their animals at risk to avoid not taking them along.It has happened before it will again. For example animals placed in baggage in overhead compartments, animals lost during baggage area placement etc.
      We shall see how the law plays out. My dog IS my lifeline I couldn’t bear to leave him for any extended period of time.

  14. Good!!! People tend to take advantage of “emotional support” animals….just because they are weak and can’t stand to be away from their pets. It is a major inconvenience to everyone else. Many people are allergic to feathers, cat hair, dog hair, etc. Why should others suffer because of their inconsiderate actions!?!

    1. Yes people tend to take advantage of “emotional support animals” and it has completely ruined it for all of those individuals who are diagnosed and prescribed by a legitimate doctor for having an animal onboard with them for travel. Not all disabilities are visible, please keep that in mind. I have had an emotional support animal who saved my best friends life when she fell into a seizure. You stated that “just because they are weak and can’t stand to be away from their pets”…I see that you are generalizing here. Don’t be so quick to throw everyone into that category because that is not true. For those who have severe allergies they should inform the airline, and plan accordingly just as the owners of Service animals or emotional support animals should do. It goes both ways. No one should have to suffer.

  15. I totally agree. Too many people have taken advantage of the system and spoiled it for everyone. Doesn’t even matter if they pay extra for a seat either.

  16. I can see where the support animal could be abused but I think some people legitimately need that dog. My granddaughter, at the age of 9 was diagnosed with PTSD, her dog was the only thing that kept her calm. In 2 months time, her daddy was shipped overseas, 2 of her grandparents died, they lost their house and everything in it in a hurricane, she nearly drowned trying to get out of flood waters and she was forced to leave her beloved dog behind. The dog was rescued 3 days later after 3 days of standing on a chest in the house.
    Traumatic experiences affect each person differently but that child today is still terrified of storms and so is her dog

    1. This is so sad! I am so sorry. I understand her fear. Some people will just never understand the capability of what a dog or service/emotional support animal can do for these individuals! You are so right, traumatic experiences affect each person differently. Praying for her!

  17. I think it is wonderful that the airlines have reclassified “Emotional Support Animals” as pets and that they will no longer be allowed to fly with the passengers. I say this because my husband is highly allergic to furry animals and sitting near a furry animal, such as a dog or cat, causes him severe breathing issues. Sometimes flight attendants are very helpful in finding him another seat, but at other times, especially if it is a full flight, there is no assistance at all.

  18. The few people that I know that had emotional support animals had the pet ride alongside them because the airlines were mistreating the animals and in several instances killing the pets. That said once people fought out that ESA was a thing as people do they pushed the boundaries. Emotional Support Animals perform a function and should not be ban. However, there needs to be some rules put into place as to what constitutes an ESA.

  19. I think it’s a great idea as I was boarding a plane heard one lady tell another how to get her animal on for free just send 25 dollars in an they would mail you an emotional animal certicate and she could take it for free. I wish hoa would do same had a no animal rule here now it’s full of emotional animals wetting the floors on furniture. That’s why we came because of a no animal rule .Wish grocery stores and others would do the same .Seen the relieve themselves on shelves of food etc.You don’t see service animals doing that.

  20. I am behind this decision 1000 percent. The whole thing was bull and I don’t want to travel with my own or anyone else’s animals!!!

  21. It’s long overdue

    Too many people abusing the system When you pay for a flight it should not have to be next to some pet that someone is gaming the system with

  22. I love animals. I’d love to travel with mine but this emotional support thing has become a farce – not entirely, but based on my limited travel observations the majority appear to be people taking advantage so badly as to make a mockery out of the original intent. It’s also inconsiderate to passengers who may have allergy problems, and I think in most cases a considerable stress on the pet. I hate the thought of a veteran with PTSD not being able to fly with a legitimately needed support animal, but there is also the matter of the one that mauled the adjacent passenger’s face, so stressed out was he (the dog) by the flight, and protective of his owner. Medical and psychological certifications should be required. Even then, it’s inconsiderate of those that might be severely allergic.

  23. I will not fly if my 11.5 well-behaved Shitzu is not allowed in the cabin, as her breathing system (short snout) could not handle under the plane. Does anyone know if a small dog can still be in a carrier under the seat? I need an answer as this new law is vague in this respect. Thanks!

    1. Hi Mary Ann. Yes, small pets can still ride in the main cabin. This new rule just means that the “emotional support” designation doesn’t qualify animals as service animals who can fly for free in the cabin. There is usually a 2-pet limit on any individual flight, so we always advise folks to check with the airlines before you book to make sure there is room for the fur babies.

  24. I think it’s a great rule. Animals should not be allowed to travel in the cabins with passengers. Some are allergic to animals; animals can attack strangers; animals can often defecate in the cabin and cause a bad smell for the rest of the flight. This did happen on a flight I was on.

    1. Yeah, and PEOPLE also throw up on flights and cause a bad smell for the rest of the flight. I had it happen right next to me. 17 year old girl threw up her entire chipotle meal she decided to eat before taking off on a 6 and a half hour flight. The vomit spewed on to my clothing and I had to deal with that. There are some things we just can’t help in life. Why do humans think they are so much better than any other creature on earth? I will never understand. How would you feel to be placed in a cage and thrown in the under area of an airplane where you were separated from your loved ones just because you are an animal?

  25. Definitely I agree with this decision for so many reason here is just one.
    I don’t want to sit next to someone has a snake like emotional animal with. What about our emotions we don’t like those animals ore afraid?

  26. I think airlines should be able to screen the animals. Normal pets (dog, cat and maybe a rabbit) would not be offensive critters to people. Snakes, birds, pigs and other “export” animals should be banned. Dogs and cats for many years have proven their ability to assist people. Snakes, pigs etc to my knowledge have never shown an ability to go for help.

  27. The rule change makes sense. Trained dogs are appropriate If one has genuine psychological issues but people, I understand, were just bringing pets aboard – sometimes with online-purchased “emotional support animal” vests (I’ve actually seen that) but also everything from arachnids to rodents, pigs, miniature horses (one of those made the news). I am a clinician myself and a million-plus-mile flyer. It was clearly turning into a Monty Python skit.

  28. Totally support the new policy. The old policy was obviously widely abused. This injured a few passengers and discomfited many more.

  29. Perhaps individual s should remember which airlines do not support emotional support animals and fly else where!

  30. Bravo ! How about: ” My shrink agrees that the only way I can relax in these tension producing moments is to take off my clothes”.
    Enough ! How about the violations to the comfort of other passengers who are pushed to the brink when presented with peacocks, guinea pigs and cute monkeys in their surroundings ?
    J.L.

  31. Greetings

    I think it is unfair since we with emotional problems are going to deny us traveling with our animal support. I do not agree at all with that bill.
    Jesús Burgos

  32. I have mixed feelings about this. People do have emotional support animals other than dogs. At the same time people have been scamming the system for years. I’m an apartment manager and the “fake emotional support dogs” is mind blowing. They avoid pet deposits and evictions because of this. I support this new law despite mixed feelings. Too many scam emotional support animals to avoid rules for everyone else.

  33. Horray!!!! Finally they understand that passengers should not have to pay and be seated and forced to sit next to animals.

  34. I support the ban of emotional support animal on planes. There is no define criteria for the emotional support animal. People are abusing the privilege just to try to take their anima on the planel. Medical certification for the emotional support animal are easily obtainable. Please be considerate for all the other passengers who have to put up with this one person and his/her pet. What about those who are allergic, or afraid of his/her pet……

    1. You absolutely can! The “emotional support designation meant that these animals could fly for free, as is the policy for service animals. These new policies just mean that people will have to pay for their fur babies.

      1. This is my second reply. We already have to pay $150.00 for the visit to our psychiatrist/therapist to get the papers signed! I don’t think that makes it a “free ride”!! Please don’t add on that fee.

    2. You can pay to bring pets in the cabin but they have to be under a certain weight limit which isn’t fair to the ones who’s dogs are larger breeds. I think if your dog is a larger breed you should just have to purchase another seat (or 2) so you aren’t intruding into anyone’s personal space. I would never put my dog in the cargo hold either!

  35. It is about time, this has been a farce for years, airlines, restaurants, stores, there is no need for any animal unless needed for physical disability.
    One trip with a dog who craps on a plane or pees in a restaurant, in or outdoors, is one too many

    1. Mental illness IS a real disability and emotional problems certainly are too and people such as yourself, who think only a blind person or physically disabled person has a “ real” issue make me physically ill

  36. I am so glad to hear this, because I consider animals for people with disabilities necessary, but those actually have specific trainings and performed duties that are great for some conditions (blind, etc). But nowadays, every single animal under the sun is considered emotional support.
    I am afraid of dogs, and dogs don’t react well, with unknown people, is frightening for me to wonder if someone will try to sit a dog by my side in a flight. No problem with a really tiny one, for their owners they are used to their odors, but not everybody is, they also carry diseases, etc. I would like to enjoy my flight, and not being worried about what pet nowadays will be on a plane.

    Every person says their animal are support animals and that’s ok, if that’s what it represents for them. But it could be a trigger for another individual also, and that should be considered in this scenario. It could even be a danger for other individuals that are not related to the animal, specially in an unexpected move of the plane that could get the animal alert, etc. (such a turbulence, etc)

    This feels like a christmas gift !!

    1. Exactly.

      I witnessed this: a passenger was KICKED OFF a flight after she told the flight attendant she was afraid of dogs as she was forced to sit next to what appeared to be a large UNTRAINED pet dog.

      This sensible rule is long-overdue.

  37. I am a psychologist and received numerous requests from my patients to write a letter of support designating their pet an emotional support animal. In almost all cases
    these patient did not require their pet for any other functions in daily life, except for travel or allowance in hotels or restaurants. I believe this designation was abused and confused the necessity for trained service animals. I agree with the decision.

  38. I’m very excited to hear that. People are pushing everything to the limit nowadays at other peoples expense. And this emotional support animal crap went right along with it. Thank you airlines for sticking up for the other paying passengers

  39. Entirely in support of this. Always was. Thought it was ridiculous that people took advantage of it and always took their pets which was pointless and rule breaking.

  40. Sucks!!! I have panic attacks and my dog is sensitive to them and knows when they are coming, this is why she is papered as an Emotional Support Dog! She is a small dog and fits in a small kennel under the seat! I guess I will no longer be supporting the airlines any longer!!!!! I would never put her in the cargo hole!!!!!!!!

    1. I am asthmatic and allergic to animal fur, I have friends who are terrified and traumatised by snakes and I am glad this decision has been made, but where are the animal lovers . Why has no one put the animals welfare forward. Trained support animals are picked from animals that are able to cope under pressures. What about the animals that are not trained. They are cooped up in a small space for hours, unable to relieve themselves without offence to other passengers and if they also are traumatised by flying may be aggressive or frightened and mess. Who has to clean it up? Personally I think it’s cruel to the animals and everyone else who has to share the cabin space with them.

    2. I ha e an emotional support dog an she was so train as a service dog ,and I have a condition if nervous, and panic even that some time they make me my live miserable in the fly because of the dog that they don’t check in the list. My dog pass away and I desire don’t have any more for the moment due to I suffer to much. We I travel I have to do it almost sleep when I sit in the plane and all the fly.. I think that that is that they like. I have to take a well chill and some one take me to the plane, because most of the time I have a panic attack in the counter, but that there problem because I have all my medical paper and they have to let me travel.

  41. I love pets, but I don’t expect people to have to ride or fly with my dog and I don’t want to sit beside their pet either.

  42. They should be held separate of the passengers and should be charged a fee, I know of one person who took advantage of this, over several times on trips to South America.

  43. I totally agree that we do not need service animals on a flight. I for one have allergies and can’t breathe. I wants had to give up my seat because somebody had pitbull as a service dog and I refuse to sit in my seat I’m so glad they pass this thank you very much

  44. My 19# dog is a verified, legitimate ESA who has never been a nuisance on any flight she has been on. In fact, most people didn’t even realize she was there. Unlike many (annoying) animals that I have seen on some flights, she has had formal behavioral training. I’m very respectful of other passengers when she is flying with me also. This will be a huge hardship if she is not allowed on flights. I will not put her in the cargo hold. I realize airlines are hurting financially, but this is not a way to help capture extra fees and will only further dissuade people from traveling by air.

  45. I do not have a dog and I understand that there are always people who cheat the system but I feel it’s very unfair to the people who really need their emotional support animal to travel .

  46. It was ridiculous what some people were getting away with in calling “pets” service animals. Congratulations Airlines for standing up to this fraud. If you need to have your animal at the point of your destination, pay for it to be transported in Cargo.

  47. It’s about time. Thank you! What about people who are allergic to these animals. Or afraid. I believe emotional support animals are important to those in legitimate need. But clearly people take advantage of this term to travel with their pet for free. About 550,000 from what this article sats. I’m tired of people working the system for their own selfish reasons.

  48. I bought an emotional support dog badge vest and paperwork for about $150 off the Internet. The reason I did it was to allow this stray dog that was sick to come into my campsite and I was taking it home to take care of it financially. I never took her out I never abuse the system but it was to keep the dog at the camp where I was because I’m a nurse and I was on my travel assignment. I am a veteran with PTSD and have my own in support dog she is a trained and working service animal. I do not abuse the situation whatsoever and rarely take her out with me dining although there are days that I just simply have her with me at every single moment. I am a bit concerned about having her in an airplane but she is trained for that purpose. So I don’t want weird ass animals traveling on a plane without proper documentation and training and those are my two cents

  49. I applaud the airlines decision. My primary concern about obviously untrained dogs and other animals being allowed in plane cabins is that they could lead to chaos in an emergency.

  50. Thank you. I completely agree. For those of us who have a fear of animals, especially dogs, need some emotional support after traveling next to or in the vicinity of traveling animals. It has clearly been abused.

  51. Great move ! Those needing “animal support” may as well seek mental help in a mental institution. This abuse has not only affected airlines but also hospitality business .

  52. I have been traveling with my trained service dog for years on the airlines. He is very quiet and obedient. I was always so sad by people who tried to pass off untrained animals as emotional support animals.
    I will never forget the flight I took and we had a screaming child the whole flight. When we landed I stood up with my dog and the man behind me said, “You had a dog!!!! WOW!! He was so quiet!! I wish you could have trained that child screaming the whole flight !!!”

    1. As any parent who’s flown with a toddler can attest – your comment is NOT surprising. 😉 A trained service dog is a true gem.

  53. YEAH! I know people who abused the system. There are many passengers who are afraid of animals or allergic to them. Some of these pets were the size of children who were charged for a seat. Didn’t seem fair. Fear of flying does not immediately entitle people to bring their favorite pet on board. Physical need is a legitimate reason. Airlines also are more crowded, with less space, unlike other public settings. I am not sure planes are conducive to animals. The new decision is wise and warranted.

  54. I’m allergic to perfume, people who don’t wear deodorant, stupid people, rude people, screaming babies, bay bay kids that run up and down the aisle, racist people, people who refuse to bathe daily, and people with nasty hair that has stuff flying out of it into my seat. Can we ban them too? I swear Americans are some of the most inconsiderate, lack of compassion having, judgmental folks on the planet. Some of these comments are downright mean. Y’all are a miserable species smh.

  55. I feel this is very unfair to people that really do need emotional support animals with them for stress, nerves of flying, Due to medical reasons, and the wide variety of reasons why an emotional support animal is assigned to that individual.

  56. Possibly they should have Zoo Flights. Everyone who needs an emotional support dog can fly together. I love my dog and understand that they bring calm and wellbeing to us. But when is enough, enough? “Service” is the key word here!

  57. I support this decision as I have three children with severe allergies. One to peanuts and two to cats! Their needs should also be respected.

  58. Unfortunately, this is about time and a long time coming. As stated by many above, too many were taking advantage of the airlines decision to allow such animals. I LOVE animals and have owned many. However, watching someone board a flight with a Great Dane or German Shepherd and taking up a seat or two seats for little to no fee because the human passenger has anxiety is nothing but BS. Take a Dramamine or ask your physician for a little help.

    This is the problem with the society we now live in – we all have to make room for anyone who thinks they may be the exception

    Next on my request is that any flights to ‘children friendly’ destinations have a Family only flight. It’s NOT the kids on the flight(s) I have been on – it’s the parents traveling with the kids that are out of control.

    My sincere thanks to the airlines for this change.

  59. If a person is so mentally unstable that they need a pet pig or a peacock to travel with them, then perhaps they should stay home or travel to places where they can drive. There is no right to travel comfortably guaranteed by the Constitution. We all make personal sacrifices when we travel and if we choose to not make those sacrifices, then we don’t travel. I’ve had numerous back surgeries which makes sitting in an economy class seat very uncomfortable for me. Should I expect the airline to upgrade me to first class to make it more comfortable for me?

  60. As one who has traveled over 5 million miles on airplanes, I agree it’s about time for those have abused the system way too long. I have a pet and have traveled with him in the cabin in a carrier under the seat. I have paid the $100 fare for him to travel each time. The reason I have taken my pet is that I had a summer home and wanted to have him with me for the 5 months I was there. I could have said he was my “Service Animal” and bought one of those vests….but it’s not right. I have sat next to true service and you would not have even known they were on the plane. They sat at their owners feet and didn’t move the entire flight…some of which have been over 10 hours.

  61. Like everything else people push things beyond limits. I have boarded planes and felt I was entering a petting zoo. Animals have always been able to travel. In a cage in cargo. There are people who are allergic to animals and people who are very afraid of animals. I thinks certain flights should be designated animal free. Oh but watch out, here comes the humane society and all the frivolous discrimination law suits. Let’s not forget a person’s rights end where another person’s rights begin.

  62. I ha e an emotional support dog an she was so train as a service dog ,and I have a condition if nervous, and panic even that some time they make me my live miserable in the fly because of the dog that they don’t check in the list. My dog pass away and I desire don’t have any more for the moment due to I suffer to much. We I travel I have to do it almost sleep when I sit in the plane and all the fly.. I think that that is that they like. I have to take a well chill and some one take me to the plane, because most of the time I have a panic attack in the counter, but that there problem because I have all my medical paper and they have to let me travel.

  63. Good call, airlines! I have two children who are allergic to cats and dogs and a brother and sister who get severe reactions from cats and dogs because of their asthma. I am for service animals but our recent flights have been over run with animals. In the airport we saw animals pooping and urinating on the floor. One guy cleaned his animals up and a woman just walked past hers. Definitely time to call an end to this. Get on a bus or train or drive.

  64. A passenger put a large cat under my wife’s seat. My wife is extremely allergic to cats. Her face and eyes immediately puffed up and her throat started to restrict. We told the attendant that the problem could be life threatening. A rep from American Airlines told us that we either move our seats(we paid for exit aisles) or leave the plane. In other words the cat was more important than a human being. Shocking!!!! A kindhearted passenger agreed to put the cat under their seat. Thank God for acts of kindness.
    We notified American and they were extremely arrogant and dismissive. Never fly with them again.

  65. I totally agree concerning banning “emotional support animals”. Over the years I have traveled with grandchildren and with my 90 plus years old grandmother so that they didn’t have to travel alone. I was giving them “support” but didn’t get a free ride. Plus have paid for small animal to travel with us. Had the cat in a cage that slipped under the seat in front of me. Our vet prescribed medicine so that the cat would sleep during the flight.

  66. I’m absolutely fine with that rule! I know so many that are pretending there pet is a service animal. To easy to get a false paper.

  67. If an animal has to fly with a passenger it should have certified papers by a trainer and a veterinarian. Too many people go away for a season and take their “so called emotional support animals” with them because of kennel fees or they don’t want them in the cargo area. I have been on planes where I have been asked to change my seat because of a support animal and then he animal had to be tranquillized! If individuals are so traumatized by travel then they should find a companion or another way to get to their destination. I was told by American Airlines that if I was allergic I should book another flight that’s just wrong!

  68. I think that this is an EXCELLENT reversal of policy! So much abuse of the system has made it so uncomfortable for the rest of us passengers. I was forced to sit next to a large “emotional support” dog and could not change my seat. This made me very angry – when does my money for a seat on the airplane become trumped by a dog?? I am somewhat afraid of large dogs and add that to the anxiety of flying, it was a flight which I did not enjoy and I was quite angry I had to endure.

  69. If peanuts are banded because of people having allergies why on earth would there be a policy that allows animals on flights with people who are allergic. I have personally been on a flight with 2 twenty somethings, while waiting to board they were giggling about the dog(a German Sheppard) and how drugged he was on benadryl so he would stay calm. Sure enough I was set next to them on the flight. The dog kept putting his head on me drying on my pants… I asked the people repeatedly to move him but there was no room. My allergies started and my eyes were running, I was sneezing, coughing etc. I asked the flight attendant if I could be moved and she said no. The only seat they had open was first class and I couldn’t be moved to it. By the time the flight ended I was a hot mess, face swollen, eyes raw and swollen and the 2 with the dog got off the plane giggling as if them takingvtheir dog on a flight for free means more than other people’s health.

  70. There appears to be a lot of dissention here. While I agree that people have gamed the rules, all the crying about allergies and not liking dogs, etc. does nothing to solve the problem of people with TRUE and REAL problems bringing a dog or cat aboard.

    You assume the animal is just a pet. Well, I also have an ESA, with a note from my Dr. for her. 3.75 lbs of fierce love and care for me. She also is well behaved and does well with strangers AND other animals. I need her so I can deal with my anxiety, stress, and panic, which is a result of my physical disabilities. People don’t seem to think about those things or understand why others need support.

    I don’t like it when your perfume, cologne, or deodorant gags me and causes me to have breathing problems. I carry medication for that. Or the person next to me who is passing enough gas to kill off an army of insects in a room. I too do not like the screaming child down in the back or front or directly behind me who have the lung capacity of a whale. But I understand all of it.

    FYI, I am allergic to dog dander too. That’s why mine (I have others that are not ESAs) get a bath once a week. I don’t fly with my ESA. I am sedated pretty much and trust me, even then, my bark is worse that her bite! Have a nice day.

  71. I think that the ones who were gaming the system ruined it for those of us who paid to have our dogs in crates under the seats in front of us. I did this for years before the support animal cheaters came along. My step daughter is one of those cheaters. She has bragged about not having to pay for her dog to fly and how no landlord can charge her for a pet deposit. Shame on the Dr. who signed a false support animal document for her. They’ve ruined it for those who really needed it.

  72. I applaud the new rule regarding emotional support animals on flights. Everyone’s pet provides a certain amount of emotional support, some more so than others. What did people do before ESA’s were allowed? I believe that most people just discovered an easy way to bring their pets aboard to go on vacation with them. And anyone can apply for an internet paper “certifying” their pet as an ESA. It’s almost insulting to a real service dog. I can understand people wanting to take a pet onboard. Maybe the airlines should also improve their cargo hold accommodations for pets. There used to be many horror stories associated with animals transported in cargo holds. If the airlines emphasized their improved safety protocols, maybe people would be more comfortable with that mode of transport. Or, alternatively, just get a pet sitter.

  73. This is terrible. There truly are people that need an emotional support animal, as in myself. My dog has flown from Michigan to Florida with me about 20 times in the last 2 years & she has been professionally trained & is very well behaved. She lays by my feet during the whole flight & most people never even know she’s there, she also does not shed. Honestly she’s a much better passenger than most people, she doesn’t make a mess, doesn’t ask for anything, doesn’t get in anyone’s way, doesn’t smell, she’s a little angel. I’ve read some of the comments above & im appalled at some of them, cold & heartless. Some people have ruined it for the rest of us by bringing birds, snakes, kangaroos, etc. If the airlines would just tighten up the rules a little I think this issue could be resolved, but cutting it off completely & not allowing emotional support animals at all is not the solution.

  74. It’s about time! Trained certified dogs only okay. The abusers always ruin a good thing, no matter the event, etc. I personally know of someone who beat the system to take the “family” dog on an airline. I say shame on you folks.
    Also personal experience in Dec. 2020, A young woman with a young dog sitting across from me in the terminal was trying to get the dog into the carry on crate to board which was ill trained and fighting the owner. I offered to help and proceeded to help with getting the dog into the crate. Mission accomplished. But at disembarking the plane at our destination, the dog was out of the crate and being carried by the owner. Guess we know who runs that household!

  75. I disagree with the airlines, though I understand why they feel they need to do this. It is heartless of those that are for not allowing animals on the planes. While I agree that certain animals should not be allowed, who am I to judge if those animals really help their owners. I know that my Zury is my comfort and we are very attached. Leaving her behind as I have tried to do, just thinking of it causes me stress, brings back traumatic situations that I have had to face and she is the only one that calms me. People that have never had a situation that has affected them mentally should not have a say. It is not right to discriminate against people who are still dealing with PTSD, stress, depression, panic attacks and other mental health issues and limit them to not be able to fly with their service animal. If you have asthma or allergies I know there are medications you can take to help you through your illness. Does it stop you from going to stores, visiting friends, going to public places where you can be in contact with fury animals, no! You still go, and you know how to handle your situation. Do the same with service animals. You tell us to stay home, well, YOU STAY HOME! Airlines should not discriminate us, just like they have seats for first class, they should have seats for those traveling with their ESA. Let people know when they book a flight if their seat will be close to that area so that the person can decide whether or not to go with that airline, but don’t discriminate against a Veteran that fought for our country to not bring their ESA with them. Don’t discriminate against a person that really, truly needs their pet with them to travel with them. Airlines should find ways to be able to tell a fake ESA from a real ESA.On another note, why should animals who don’t have a say as to who their owners are have to SUFFER and face DANGER of being placed in a inhumane area because their owner needs them. What will happen is that a person with a real medical situation will be triggered during a flight just thinking of their pet being placed in an area where they may be hurt and that will be far worst than worrying if someone has an allergic reaction. IT IS NOT FAIR TO DISCRIMINATE AGAINST PEOPLE THAT ARE FACING AN UNCHOSEN SITUATION OF BEING MENTALLY ILL. IT IS NOT FAIR TO TAKE AWAY THEIR RIGHT TO FLY BECAUSE OF THEIR ILLNESS. IT IS UNFAIR TO JUDGE IF YOU DO NOT HAVE ANY IDEA WHAT IT IS TO BE MENTALLY ILL. AIRLINES SHOULD COME UP WITH A DIFFERENT IDEA, A BETTER SOLUTION. SHAME ON ALL OF YOU WHO ARE APPLAUDING THIS DECISION, ESPECIALLY IF YOU HAVE HAD AN EXPERIENCE OF BEING DISCRIMINATED AGAINST. This is not new and rights to fly with your ESA animal should not be taken away. I will not place my 5 lb baby in any other area but with me, especially when she is so small and very well trained. I will not put her through that. Just thinking of it makes me sick, really sick. It is not fair that I am not allowed to fly because someone has decided for me to not allow my pet with me during a flight. NOT FAIR AT ALL. Just like there are many FAKE people claiming to have a ESA animal so there are many FAKE people claiming to be allergic to certain animals. IF WE HAVE TO SHOW PROOF OF OUR MENTAL SITUATION, SO SHOULD THAT PERSON CLAIMING TO HAVE ALLERGIES OF CERTAIN PETS BRING PROOF. FAKENESS IS A UNIVERSAL THING. DO NOT DISCRIMINATE AGAINST US.

  76. Animals should travel inside the plane, because they are family and sometimes they are more important than a human, there should be flights that accept dogs, cats, flights only with owners and pets I’m sure there will be thousands of people who want to travel with their pets, of course correct .not in the Cargo area because they are not objects they are living beings

  77. Just as with everything, idiots are in charge of the rules and everything has to be all or nothing without suitable options in between. Airlines have no business sense. Why not designate a limited number of flights pet friendly and allow pet parents to buy a seat for their pet, then require pets wear harnesses and muzzles to ensure there are no issues? I would gladly pay whatever I had to for my 25 lb. brachycephalic dogs to fly with me. Not everyone is trying to game the system: there just aren’t reasonable options.

  78. I’m so happy that the Fake Service Animals know as ESA have been ban from the cabins and we REAL DISABLED. People that use REAL Service Dog Medical Equipment to me us alive and being independent disabled people so can live our lives like your normal disabled people. I will not emotionally severely stressed out when flying with highly trained service dog medical equipment without that some ESA is going attack her in the face(small ESA dogs have gone straight for her face and eyes and she almost lost an eye from an ESA), being slaughter to death by large dog ESA, catching germs or diseases from another species of ESA Pet, eyes out scratched by ESA Cat(their cat lovers that claim there are service cats and that is BS), and being kicked in the face and head and having brains crushed by a bucking ESA horse/pony(Task Trained Service horse/poney is super rare, you may never see a real one). ESAs originally out Hollywood in the early 2000 by Celebrities. ESA means Emotional Snowflake Animal, they are only owned by people that are special snowflakes that have no REAL Americans With Disabilities ACT recognized Disabilities, and being a snowflake is not a disability. You that much of a special little snowflake you just at home in your house where it’s your safe space so your little emotional feeling doesn’t get triggers by normal things.

    As for all the people that saying they allergic to dogs, get over it because we disabled people with our REAL service Dog Medical Equipment have every right you in that cabin. Our rights as disabled people with service dog medical equipment will be distributed or asked to leave because a couple of normal non-disabled passengers with dog allergies and you the with the dog allies will be the ones being asked or removed from the plane because of the whines and whelms of non-disabled passengers is not a reason to kick off a disabled person with service dog medical equipment they have the same legal rights to be there as much as you. It’s a federal offense to remove disabled persons there service dog medical equipment because someone has allergies. I few times had some non-disabled trying to tell the airline to keep the poor little disabled and my service dog medical equipment off that plane because they had allergies to my medical equipment. It wasn’t fully packed planes but they offer to move them to the back and me further up in coach. They kept at it u til the pilots devices to upgrade me and my service dog medical equipment to First Class and told me I will get all of First Class accommodations. They said they would be the one in First Class and not me and me and that nasty dog needs fly in the back. When the pilots threaten to kick them off the plane they sat down STFU while I and my Service Dog was moved to First Class. I don’t care if you whine about alliances because it normally will get me my service dog upgraded to first class for Free 😉

  79. I do not agree that all ESA animals should be banned. Mine has been with me since I was prescribed anti depressant medication. He is now almost 7 years old, weighs 7.5 pounds and is a great traveler. My doctor has verified my need for him, I keep the vet’s record of all his shots and the vet fills out a form documenting everything. He has also received professional obedience training and they trained me to be a consistent handler with him. He travels in a crate that fits under the seat and goes to sleep almost before we take off. He does not bark in flight. I don’t feed or give him water the evening before we travel and only a little water depending on the length of the flight. When we change planes I find a pet relief station and he relieves himself if he needs to.
    Please don’t throw out the baby with the bath water! Find a way to eliminate the bad apples . . . maybe by limiting ESAs to small (under 10 lbs maybe?) dogs and cats?. Requiring certifications from a physical or mental medical doctor and a veterinarian as well as a diploma from a professional training program? I thought these 3 things were requirements, so are the airlines not monitoring or am I wrong?

  80. I feel that is extreme. I believe that most people that have an animal certified as an emotional support animals a close bond has been developed between them. . So instead of banning all emotional support animals , I feel they should be required to attend training with their animal . Obedience training to be specific.. just as all certified service animals are.

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