People have been getting back to travel lately and we are thrilled to see it! But no one can deny that the travel landscape looks a little different than it did 18 months ago.

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Here are a few of our most frequently asked questions about COVID 19 and travel – along with the potential impacts on your trip.

Due to COVID19 restrictions, what do I need to travel?
Right now, for U.S. domestic travel the federal government doesn’t have any restrictions in place outside of a mask mandate on public transportation, in airports, on airplanes and in transportation stations.

However, state, local, and territorial governments may have travel restrictions in place, including testing requirements, stay-at-home orders, and quarantine requirements upon arrival. For up-to-date information and travel guidance, check the state or territorial and local health department where you are, along your route, and where you are going. Prepare to be flexible during your trip as restrictions and policies may change during your travel. Follow all state, local, and territorial travel restrictions.

International travel restrictions are fluid and you should make sure you’re up to speed on what restrictions are in place for any country you plan to visit.

I have COVID-19. Can I get a full refund?
Back when the pandemic was first underway, the domestic air carriers all pretty much suspended cancellation and change penalties. This was (and is) good news for travelers. But no airline is giving full refunds. If you need to cancel a trip because you’ve contracted COVID-19, you’ll generally be issued a credit for future travel, NOT a refund.

You should also keep in mind that should you rebook in the future, your credit will be applied to a new ticket but you’ll be expected to pay the difference in the ticket price (when there is one).

Are the airlines still offering flexible change and cancellation policies due to COVID-19?
By and large, the answer is still yes. When you search for your flight on, click the name of the fare (e.g. Economy) directly above the price to see the change and cancel policies for each type of ticket!

Do I have to wear a mask on the airplane/at the airport?
Yes. Wearing a mask over your nose and mouth is required on planes, buses, trains, and other forms of public transportation traveling into, within, or out of the United States and while indoors at U.S. transportation hubs such as airports and stations. Travelers are not required to wear a mask in outdoor areas (like on open deck areas of a ferry or the uncovered top deck of a bus).

I am not vaccinated. Can I still fly?
The CDC recommends Americans delay travel until they are vaccinated. If you must travel while unvaccinated, you should:

  • Get a viral test 1-3 days before your trip
  • Wear a mask and social distance while you are traveling (airports, airplanes and all federal buildings and public transportation around the U.S. are still under a mask mandate, regardless of your vaccination status)
  • Get a viral test 3-5 days after your return and self-quarantine for at least 7 days
  • When your test is positive you should self isolate
  • If you choose to not get a test post-travel, please self quarantine for 10 days
  • If you know you have been exposed to COVID-19, if you have been infected with COViD-19, or if you are waiting on results from a COVID-19 test you should not travel.

I’m thinking of traveling internationally. Do I need a “vaccine passport”?
Every country has different requirements for incoming travelers. You can see what requirements each country has here. You can also reach out to [email protected] via email for additional guidance once you have purchased an international ticket.

What is a vaccine passport?
A vaccine passport is simply a digital record showing you have been vaccinated against COVID-19. At the moment, there is not a coordinated vaccine passport policy across the world, and each country has their own policies.

When you search for global travel destinations on we display a message above your search that points you to our resource center. The center has COVID information about going to and leaving from that specific country.

I’m fully vaccinated. Am I required to quarantine after I’ve traveled domestically? Internationally?
If your travel is within the United States, you do not need to get tested before or after travel or self-quarantine after travel.

If you are traveling internationally, pay close attention to the situation at your international destination before traveling outside the United States.

  • You do NOT need to get tested before leaving the United States unless your destination requires it
  • You’ll still need to show a negative test result or documentation of recovery from COVID-19 before boarding an international flight to the United States
  • Travelers should still get tested 3-5 days after international travel
  • You do NOT need to self-quarantine after arriving in the United States

How does the CDC decide on the COVID-19 Travel Health Notice (THN) Level of a destination?
The CDC reviews case data reported to the World Health Organization to determine a destination’s COVID-19 THN level.

THN thresholds are based on the number of COVID-19 cases in a destination. You can see a current list of country THN levels on the CDC website.

As you get back to travel, we’re here to help! Please let us know any other questions you’d like answered in the comments section below.


  1. Hi. We are traveling from Philadelphia to Phoenix, AZ, on 2/11 and back to Philadelphia on 2/14. With the new spike in COVID-19 cases, is a negative COVID-19 test now required prior to flying? If so, what type of test is accepted and how many days? Also, I’m aware some hotels are requiring Negative tests- are you guys provided that information or should we call the hotel directly?
    Thank you!

    • Hi Diane, as of now there is no requirement for a COVID test to fly domestically within the United States (other than Hawaii). For the hotel, we do recommend you call the hotel ahead of time to see if they have a requirement but most do not. If you need further assistance with your booking please email us at [email protected] with your 10-digit booking number. Thank you

  2. Please help me figure out what to do I just tested positive for covid and need help is there a phone number to call please help

    • Hi Jewel, we are sorry to hear that. We hope you get well soon. If you booked with us you can email [email protected]. If you booked elsewhere please contact the airline or booking agency directly. Thank you.

  3. My name is Miriam Negri which documents do I need to travel to BRAZIL leaving on the 31 of December.
    I know my passport is one
    second do I get a copy of my ticket from Cheappair in the mail

    • Hi Miriam, Brazil only requires a passport for US tourists, you can read the requirement here to enter Brazil. Please note that you will require a negative COVID-19 test for US re-entry. If you need a copy of your confirmation please email [email protected] with you 10-digit booking number, name of the passenger, and/or the email used at booking as I could not locate it with simply your name. Thank you

    • Hi Sandy, you do not need a Covid test when traveling within the United States. (Hawaii being an exception.) Thank you

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