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Frequently Asked
Questions
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- What is a schedule change?
- What happens to my checked baggage when I change planes?
- How can I change a flight I have booked?
- How do I book flights with multiple destinations?
- What are the rules regarding children traveling alone? (Unaccompanied Minor)
- How can I compare airline checked baggage fees?
- I have a frequent traveler card with my hotel. Will you give them that information?
- Is my bed type confirmed?
- How can I cancel or modify my reservation after it’s confirmed?
- Why did I have to prepay for my hotel?
- What do I need to bring to the hotel to check in?
- Do I have to buy car insurance through the rental car company?
- I have a car rental discount code. Can I use it with CheapAir.com?
- When do I pay for my rental car?
- How can I cancel or change a car rental reservation?
- What do I need to rent a car?
- How do I get my confirmation for travel insurance?
- What reasons qualify for a canceled or interrupted trip?
- What happens if my flight is delayed or cancelled?
- Do I have coverage if my luggage does not arrive at my destination?
- Why should I buy travel insurance?
- Can I get a copy of my purchase?
- Why is it taking so long to process my refund?
- My credit card has been charged twice for the same transaction. What do I need to do to get that corrected?
- What forms of payment do you accept?
- Somebody from CheapAir.com called me and left a message on my voice mail. Why are you contacting me by phone?