Here to Help

How can I change a flight I have booked?

UPDATE: Most domestic airlines have eliminated or put a pause on exchange fees due to the 2020-2021 pandemic. Please consult with us at help@cheapair.com to determine whether your ticket type has change fees associated.**

If you need to change your flight dates, destinations, or times, your ticket must be reissued. In some cases, airlines will charge a fee for exchanging a ticket. CheapAir.com charges a reissue fee of $25 that will appear on your credit card statement as a separate fee.

The typical reissue fee charged by the airline is $150 for a domestic ticket, $200 or more for an international ticket. Fees assessed by the airline vary greatly depending on the type of ticket (domestic or international), as well as vary depending on the airline and even the flights and fares available. Furthermore, if the difference in the fare at the time of reissue for your new itinerary is greater than the original airfare, you will be required to pay the difference in addition to the reissue fee.

Please note that CheapAir.com (along with all other travel agencies and websites) does not control the fees set by the airline and has no authority to waive them.

Some tickets do not allow any changes, even with a fee. There may be other restrictions that will apply to what may or may not be changed on a ticketed flight. Once again these are restrictions set forth by the airline and we have no authority to waive or modify any details provided by the airline.

Some general rules to keep in mind:

• Tickets may not be exchanged from one airline to another

• You cannot change the name on an airline ticket or give the ticket to someone else to use (it’s “non-transferrable”)

• Tickets usually cannot be exchanged if you did not cancel your itinerary prior to the scheduled departure time of your original flight. This is called a “no show” and the airline considers your ticket to be null and void with no further value for an exchange. (Note: There are some airlines that require itineraries to be canceled 24 hours prior to originally scheduled flight to retain credit)

• If you already took a portion of your flight, additional restrictions up to and including no changes permitted may apply

When you are considering a change or are ready to make a change, contact our Travel Specialists at help@cheapair.com. A fee will be assessed per ticket for this service in addition to any fees assessed by the airline.

Until an exchange is confirmed and processed, all details regarding fees, restrictions, or quotes for differences in fare are not guaranteed and may change at any time without notice.

If you have received a paper ticket(s) and need to make a change, they must be sent to our office before we can confirm a change. We cannot process the exchange until we receive the original ticket.

**Important note, most Airline carriers will not permit changes if you purchase their budget fare, i.e. basic economy or saver fare.