Here to Help

I see an advertised fare, but I cannot get it, why?

A lot of advertised fares are often hard to find, or always seem impossible to get. Finding an advertised airfare really depends on a lot of factors. Advertisers must show the price as a total fare, meaning including all taxes. It is important to keep in mind that the total fare is the cost of the air fare before baggage, seating, and other fees that are figured in, and that these fares are often listed with ‘valid dates,’ which are really only a restriction imposed by the airline and do not necessarily represent dates that the fare continues to be available.

Airlines make only a limited number of these fares available, and once they are sold out, they are gone. Fares continue to be valid, even though they may no longer be available. We realize that this can be extremely frustrating, especially if you have made several unsuccessful searches for your desired fare.

We have found that our customers have been most successful in obtaining these special fares when they are somewhat flexible with their itineraries—the best fares tend to be found most frequently for travel on Tuesdays, Wednesdays, or Saturdays—and complete their reservations at least 21 days prior to their desired departure date.