What does a reservation status of “PENDING” mean?

Reservations show “PENDING” status when they have been ordered but not yet completely processed on our end.

Generally speaking, it takes us between 5 minutes and 24 hours to fully process an order. During this time, we are usually waiting for one of the following:

1. Credit Card Authorization. For your protection, we will not finalize a credit card sale until we have done our best to certify that the individual making the purchase really is the cardholder. In some cases, verification can only be done during banking hours which might briefly delay the final confirmation of your ticket(s).

2. Western Union Payment. If you selected “Payment by Western Union” your order status will show “PENDING” until we receive confirmation from Western Union that payment has been made.

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(from outside USA)

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Help@CheapAir.com

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