Here to Help
PAYMENTS AND BILLING
WEBSITE AND TECHNICAL ISSUES
How do I add a hotel to my booking?
I have a frequent traveler card with my hotel. Will you give them that information?
I have a special request for my hotel. Is that okay?
Can I get AAA or AARP discounts?
Is my bed type confirmed?
How can I cancel or modify my reservation after it’s confirmed?
What do hotel star rankings mean?
Why did I have to prepay for my hotel?
What do I need to bring to the hotel to check in?