My credit card has been charged twice for the same transaction. What do I need to do to get that corrected?

Whoops! That’s not cool. We’re sorry that happened. Please contact Customer Support ASAP either by calling 800-243-2724 or by sending an email to We may require that you email us a copy of your bank statement for verification, but once we confirm the error we’ll process a credit on your behalf.

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Everyday 6 a.m. - Midnight (EST)