This means we’d like to get to know you and become besties! Just kidding. Basically, we just need to discuss a few things with you. It could be that your credit card declined, we had a question about your credit card authorization, or there may have been a schedule change with your flights that could impact your plans. Please contact Customer Support as soon as possible so that we can get your flight confirmed and any outstanding issues resolved. You can reach a Customer Service agent by phone at 800-243-2724 or by email at Help@CheapAir.com.