We respect your privacy.
Although in the course of transacting business with you it sometimes becomes necessary to collect and store personal information, we do so only with your consent and we use this information only to enhance our relationship with you.
Booking travel with us is private, safe, and secure.
The Personal Information That We Gather
When purchasing travel at CheapAir.com, we will ask for your:
- Phone Number
- E-mail Address
- Gender (for airlines that require it)
- Date of Birth (for airlines that require it)
If you elect to make a purchase by credit card through our secure channels, we will also ask you for your credit or debit card number and expiration date.
Optionally, you can also choose to provide us with your membership numbers for frequent flyer or other loyalty programs.
How This Information is Used
When you register with us or make travel arrangements, we will sometimes share that information with third party vendors as is necessary to successfully complete your purchase-- including the vendors you have selected (e.g. airlines, hotels, etc.) and others who facilitate the transaction (e.g. credit card authorization companies.)
We also use your information, with your permission, to occasionally alert you to information and special promotions that we believe will be valuable to you, including e-mails promoting special travel deals. You can unsubscribe to these e-mails at any time by visiting the "My Profile" section of our site.
We do use third-party advertising companies to serve ads when you visit our Website. These companies may use information (not including your name, address, email address, or telephone number) about your visits to this and other Web sites in order to provide advertisements about goods and services of interest to you. If you would like more information about this practice and to know your choices about not having this information used by these companies, click here.
How This Information is Not Used
We do not sell your name or other private profile information to third parties.
We may only disclose your personal information (i) if you violate the terms of our User Agreement or any law, rule, or regulation, or (ii) if required by law or regulatory authority (for example, court order or subpoena).
Because security is important to us, we exercise great care in providing secure transmission of your personal information before it is transferred across the Internet from your personal computer to our secure servers. We use industry-standard, secure-socket-layer (SSL) technology, which is utilized by most popular browsers, including Netscape and Microsoft Explorer, to encrypt (or convert into code) your personal information before it is transferred across the Internet. To further safeguard your most sensitive credit card information, we transfer such information across the Internet in an encrypted format and then store such information in our secure database.
As a member, your personal information is password-protected. If you ever forget your password, we will communicate that password to you only be sending an e-mail to the e-mail address stored in your account. For maximum protection when working on a public workstation, please remember to log out and close your browser window when you have finished visiting our Site.
Once your information reaches our secure servers, only authorized employees, who are trained in the proper handling of personal data, have access to it.
What are Cookies and How Does CheapAir.com Use Them
A cookie is a small file stored on your computer's hard drive, which is used to enhance your visit to our Site and provide you with information tailored to your needs. With cookies, we are able to store user preference information, keep track of a purchase transaction during a session, and enhance site security. For instance, cookies allow you to visit pages within a site without having to reintroduce yourself and they allow us to remember which flights you chose on one screen once you move to the next.
Questions, Comments or Concerns
26707 West Agoura Road, Suite 204
Calabasas, California 91302